Welcome to dK Exteriors. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dkexteriors.com or contact us for our exterior services, including roofing, siding, windows, gutters, and related home improvement work.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our website.
1. Information We Collect
Information You Provide to Us
We collect information that you voluntarily provide when you:
• Fill out a contact or quote request form
• Send us an email or call us
• Schedule a consultation or service appointment
• Sign a contract or service agreement
This information may include your name, email address, phone number, home or property address, and details about your exterior project needs.
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
• IP address and browser type
• Pages visited and time spent on our site
• Referring website or search terms used to find us
• Device type and operating system
This data is collected through standard web technologies such as cookies and analytics tools, and is used only to improve website performance and user experience.
2. How We Use Your Information
We use the information we collect to:
• Respond to your inquiries and provide project estimates
• Schedule and complete exterior services at your property
• Communicate about your project status, timelines, and follow-ups
• Send invoices or receipts for services rendered
• Improve our website and customer service
• Comply with legal and regulatory obligations
We do not use your information for automated decision-making or profiling, and we do not sell your personal data to third parties.
3. Sharing of Your Information
We may share your information only in the following limited circumstances:
• With trusted subcontractors or suppliers who assist in completing your project, and only to the extent necessary
• With professional service providers such as accounting or project management software we use to operate our business
• If required by law, court order, or government authority
• To protect the rights, property, or safety of dK Exteriors, our customers, or the public
All third parties with whom we share information are required to keep it confidential and use it only for the purposes for which it was disclosed.
4. Cookies and Tracking Technologies
Our website may use cookies — small text files stored on your device — to enhance browsing experience and gather analytics data. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.
We may use third-party analytics tools such as Google Analytics to understand how visitors use our site. These tools collect information anonymously and report trends without identifying individual visitors.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, provide our services, resolve disputes, and comply with legal obligations. Customer records related to completed projects may be kept for up to seven (7) years for warranty, tax, and legal compliance purposes.
6. Security of Your Information
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. These measures include secure email communications, limited access to customer data within our team, and using reputable software platforms for project and business management.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
7. Your Rights and Choices
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal retention requirements
• Opt out of receiving marketing communications from us
To exercise any of these rights, please contact us using the information provided at the end of this policy.
8. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete such information.
9. Third-Party Links
Our website may contain links to third-party websites, such as review platforms or financing partners. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
dK Exteriors
Website: dkexteriors.com
Email: office@dkexteriors.com
PRIVACY POLICY
